Airtel can help you choose the best plan and phone for you. Then we can help you use them.
If you have any questions at all - about your phone, your tariff plan or how to use our services - just call us or send email to: customercare.ke@Airtel.com.
We want you to stay with Airtel for the long term. That's why we spend time and effort to look after you.
Airtel Contact: You can contact us by phoning our free 24-hour call centre, visiting our help desks or by email.
Airtel Free 24-hour Call Centre: Call our 24-hour call centre any time - for free. We'll answer your questions and we'll help you to make the most of Airtel services.
Airtel Help for Prepaid Customers: If you are a Airtel Prepaid subscriber, dial 111 from your mobile phone or (+254 (0) 733100111) if you are abroad.
Airtel Help for Postpaid Customers: To call us, just dial 111 or (+254 (0) 733100111) if you are abroad.
Airtel Help for Data Customers: 232 (+254 (0)733100111)
Airtel Help for Corporate Customers: Our corporate advisors spend time understanding your business. They work as part of your team to make sure that you make the most of Airtel. Ask to speak to a corporate advisor by dialing 111 from your phone. You can also dial 0733 100 111 from any phone, or + 254 733 100 111 if you are abroad and we will put you in touch with a corporate advisor.
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